FAQ

Orders & shipping

How long will my order take?
Once your order ships, items from our U.S. warehouse usually arrive in 2–5 business days and items from our overseas warehouse in 5–10 business days. Some toys and gift items can take a little longer. You'll get a tracking number by email as soon as your order ships.

How much is shipping?
Shipping in the U.S. is $7.50, and it's free on orders of $100 or more.

Where do you ship?
We ship to addresses in the United States.

Can I change or cancel my order?
Email us as soon as possible, ideally within 24 hours. Once an order has started processing or has shipped, we can't change or cancel it.

Will my order come in one box?
Not always. Items can ship from different warehouses, so you may get more than one package, each with its own tracking.

Returns & problems

What if my item arrives damaged, defective or wrong?
We're so sorry! Email leeannrabuck16@gmail.com within 14 days of delivery with your order number and a photo of the problem, and we'll send a replacement or a refund.

Can I return something I changed my mind about?
Because we're a small shop, we aren't able to accept returns or exchanges for a change of mind or the wrong size. Please check the size details on each product page before you order.

Sizing & products

How do the sizes fit?
Each clothing item lists its size details on the product page. Many styles come in plus sizes too, and you can find them all in our Plus Size collection.

Are the toys okay for little kids?
Many of our squishy and fidget toys have small parts and are not for children under 3. Please read each toy's details and supervise little ones.